Reactive approach to
overcome the influence of
discriminatory practices
occurred in the past is referred as:
Select correct option:
Equal employment
opportunity
Affirmative action
HR planning
Litigation process
Which of the following
terminology describes the legal
legislation in which job
applicant should not be rejected on the basis of
discriminatory
practices?
Select correct option:
Affirmative action
Legal compliance
Equal employment opportunity
Stereotype
An organization operates
in:
Select correct option:
An isolated system
A closed system
A clogged system
An open system
________ refers to a set
of expected behavior
patterns attributed to
someone who occupies a given position in a
social unit.
Select correct option:
Norm
Perception
Role
Stereotyping
People can be more
productive while working in:
Select correct option:
Isolation
Groups
Crowd
None of the given
options
Which of the following
component consists of a
person’s beliefs,
opinions, knowledge, and information?
Select correct option:
Affective component
Cognitive component
Behavioral component
Objective component
Which of the following
involves holding beliefs about
people that place them
in categories for recognizing and accepting
differences?
Select correct option:
Backlash
Mistrust
Cohesiveness
Stereotyping
Which of the following
personality characteristics are
associated with people
who are likely to exhibit violent behavior on the
job?
a. Neurotic
b. Optimistic
c. Extraverted
d. Type A
Which of these
suggestions is an effective way to deal
with stress?
a. Meditation
b. Exercise
c. Talking with others
d. All of the given options
48 In most large
facilities, who is responsible for reducing
unsafe working
conditions and reducing unsafe acts by employees?
a. Chief executive
officer
b. Chief safety officer
c. Occupational safety
and health officer
d. Chief operations
officer
Who distinguished
between intrinsic motivation and
extrinsic motivation?
a. Frederick Taylor
b. Frederick Herzberg
c. David McClelland
d. Edward Deci
Which of the following
is categorized as an indirect
payment portion of
employee compensation?
a. Wages
b. Salaries
c. Employer-paid insurance
d. Commissions
Stress can affect not
only your health, but also other
aspects of your life.
What else can be affected by stress?
a. Family relationships
b. Work performance
c. Your attention to
safety
d. All of the given
options
Unemployment benefits
are typically about
__________ percent of a
person's earnings and last for__________.
b. 75; 1 year
c. 100; 2 years
d. 25; 4 weeks
Unsafe acts can be
reduced through all of the following
methods except:
a. Job rotation
b. Screening
c. Training
d. Incentive programs
Which of these is the
most common type of retirement
plan?
a. Defined benefit
b. ERISA
c. Defined contribution
d. Money purchase plan
Which one of the
following statements is correct in
relation to monetary
rewards in accordance with Herzberg’s Two-
Factor theory?
a. Pay increases are a
powerful long-term motivator
b. Inadequate monetary rewards are a powerful dissatisfier
c. Monetary rewards are
more important than non-monetary rewards
d. Pay can never be used
as a motivator
Which pattern of
communication is the quickest way to
send a message?
a. The circle
b. The chain
c. The Y
d. The wheel
Chronic stress is the
stress that wears at people day
after day. Which of
these is an example of chronic stress?
a. An unhappy marriage
b. Ongoing money
problems
c. Dissatisfaction with
a job
d. All of the given options
The relative position of
an organization's pay incentives
compared to other
companies in the same industry is known as:
a. Pay structure
b. Pay appraisal
c. Pay level
d. Pay feedback
Poor quality lateral
communication will result in which of
the following?
a. Lack of direction
b. Lack of coordination
c. Lack of delegation
d. Lack of control
Which of the following
is a health hazard in the work
place?
a. Uncollected waste
paper
b. Heavy object
c. Frayed crypt
d. All of the given options
Managers can motivate
people to avoid performing
dysfunctional behaviors
by using:
I. Extinction
II. Punishment
III. Negative
reinforcement
a. I, II, III
b. I and III
c. II and III
d. I and II
Workers' compensation
benefits fall into all of these
major categories except:
a. Medical care
b. Retirement benefits
c. Disability income
d. Death benefits
Expectancy theory
focuses on the relationships
between which three
factors?
a. Needs, effort and
persistence
b. Needs, performance
and inputs
c. Inputs, performance and
outcomes
d. Needs, performance and outcomes
A horizontal extension
of the object to increase task
variety is called:
a. Job evaluation
b. Job enrichment
c. Job enlargement
d. Job rotation
Communication between
two members of a project
team from different
function, but the same level of authority is
________ communication.
a. UP ward
b. Downward
c. Lateral
d. Diagonal
HRM is associated with
the management of;
A. General people
B. Financial resources
C. Organizational people
D. Community members
To anticipate the human
resource needs of the
organization based on
some previous data or managerial judgment is
known as;
A. Demand forecasting
B. Supplies forecasting
C. Financial forecasting
D. Sales forecasting
Top level managers
require __________________
skills the most;
A. Technical
B. Interpersonal
C. Conceptual
D. Mechanical
Matching the job
description with the individuals’
qualification is an
important aspect of;
A. IS
B. MIS
C. HRIS
D. DBMS
HR managers are
generally the _______________
managers;
A. Line
B. Middle
C. Staff
D. Top
Cost of human resources
refers to;
A. Company profits
B. Employee shares
C. Salary packages
D. Earned revenues
Question # 72 The
process by which people acquire skills & abilities
required to perform jobs
at hand, is known as:
Select correct option:
Learning
Training
Development
Need analysis
Question #73 SWOT
Analysis is a tool for;
A. Determining
organization’s mission
B. Developing
organizational goals
C. Formulating
strategies
D. Environmental scanning
Question #74 Jobs are
identified & grouped while;
A. Planning
B. Organizing
C. Leading
D. Controlling
According to the
Hawthorne studies, the productivity
of employees;
A. Increased by
increasing light
B. Decreased by
decreasing light
C. Increased by observing them
D. No change in their
productivity
Manufacturing was the
main concern of personnel
department during;
A. Mechanistic period
B. Catalytic period
C. Organist period
D. Strategic period
Which one of the
following is NOT the source of
workforce diversity?
A. Age
B. Gender
C. Education
D. Resentment
The thorough &
detailed study regarding jobs within an
organization is
represented by;
A. Job analysis
B. Job description
C. Job specification
D. Job evaluation
_________ is the process
of acquiring, training,
appraising and
compensating employees, attending to their labor
relations, health and
safety and fairness concerns.
a. Labor Relations
b. Organizational
Behavior
c. Human Resource Management
d. Organizational Health
and Safety Management
Which of these refers to
the temporary, part-time and
self-employed workers?
a. Internal labor force
b. Contingent work force
c. High-performance work
systems
d. Downsized employees
Which basic function of
management includes
delegating authority to
subordinates and establishing channels of
communication?
a. Planning
b. Organizing
c. Leading
d. Staffing
Over the past 25 years,
all of these areas of legal
environment have
influenced HRM except:
a. Equal employment
opportunity legislation
b. Employees pay and
benefits
c. Employee competition legislation
d. Job security
One of the most popular
methods of increasing
employee responsibility
and control is _______.
a. Outsourcing
b. "Military
model" of management
c. HRIS
d. Work teams
Which of these is a
major dimension of HRM practices
contributing to company
competitiveness?
a. Compensating human
resources
b. Acquiring and
preparing human resources
c. Managing the human
resource environment
d. All of the given options
How has technology
changed HRM practices?
a. Recruiting using the
web generates smaller, more focused applicant
pools.
b. Employee training is
offered through scheduled classes rather than
on demand.
c. Electronic resumes take less time to evaluate than paper
resumes.
d. None of the given
options.
How do companies
facilitate workforce diversity?
a. Rely on external
support systems for minority workers.
b. Encourage employees
to challenge the beliefs and values of other
employees.
c. Build in accountability through surveys and audits.
d. Reinforce traditional
values.
Employee involvement requires
extensive additional
HRM activity in which of
these areas?
a. Training
b. Benefits
c. Labor negotiation
d. Marketing
Managers who meet
designated goals are _______.
a. Assertive
b. Efficient
c. Effective
d. Entitled
David conducts new
employee orientation for a large
organization. His work
is within which basic HRM function?
a. Management
b. Motivation
c. Career planning
d. Training and development
Employee relations
specialists are involved in which of
these activities?
a. Handling employee complaints
b. Working with position
control specialists in compensation
c. Negotiating benefits
packages
d. Coordinating
interview schedules
The father of scientific
management is ________.
a. Deming
b. Burns
c. Taylor
d. Hawthorne
Organizational behavior depicts the;
A. Jargons used within
the organization
B. Collective behavior of an organization
C. Effect of society’s
common behavior on an organization
D. Culture prevails in
an organization
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