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Saturday 6 April 2013

MGT503 MIDTERM SOLVED PAPERS


Question No 31 Sampling requires the answer to three questions. Which of the following is an inappropriate one?
Who is to be sampled (what sampling unit)? 
How many people should be surveyed (what sample size)?
Why should they be sampled (justification)?
How should the people be chosen (what sampling method)?
Question No 32 Relationship marketing is a consistent application of up to date knowledge of individual customers to product and service design. Why it is communicated interactively to customers?
For delivering short term value & satisfaction to customers
For delivering long term value & satisfaction to customers
For delivering short term value to management
For delivering long term value to management
Question No 33 Demographic segmentation divides the market into groups based on which of the following variables?
Size, location, industry, customer          Size, company, industry, technology
Location, size, occupation, race         Customer, technology, company, industry
Question No 34 When the size, purchasing power and profiles of business market segments can be determined, they are said to possess the requirement of being what?
Measurable         Accessible             Substantial           Actionable
Question No 35 Which one of the following sets reflects the marketing strategy statement in new product development?
Idea generation; idea screening; concept development
Idea generation; concept development; concept testing
Target market description; planned product positioning; sales goals
Idea generation; test marketing; commercialization
Question No 36 The concepts of exchange and relationships lead to the concept of a market. Which one of the following sets reflects the market?
Actual buyers & Potential buyers             Whole sellers & Retailers
Consumers & Customers                             Agents & Brokers
Question No 37 Which one of the following sets represents 4 C’s of the marketing mix? Customer solution, cost, convenience, communication
Customer, cost, convenience, comfort
Convenience, communication, coverage, cost
Cost, coverage, communication, consultancy
Question No 38 Supply's sales force of ABC Company continues to expand, the firm plans to add a fleet of company cars to its sales compensation package. For ABC Company, this would represent which one of the following purchases?
New-task        Modified rebuy            Straight rebuy            Repetitive
Question No 39 The Cost to attract a new customer is how much more than to keep a current customer satisfied.
5 to 10 times            6 to 12 times          10 to 20 times     10 to 15 times
Question No 40 XYZ retail store tries to satisfy all its customers and makes every effort in achieving its sales. This is because they believe that losing a customer means not only losing a single sale but the entire stream of purchase that customer will make in his life time of patronage. This phenomenon is known as:
Customer Lifetime Value           Customer Equity
Superior Customer Value             Customer Satisfaction 

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