Role Of Management

a. Interpersonal roles grow directly out of the authority of a manger’s position and involve

developing and maintaining positive relationships with significant others.

1) The figurehead performs symbolic legal or social duties.

2) The Leader builds relationships with employees and communicates with, motivates, and

coaches them.

3) The liaison maintains a network of contacts outside the work unit to obtain information.

b. Informational roles pertain to receiving and transmitting information so that managers can serve

as the nerve centers of their organizational units.

1) The monitor seeks internal and external information about issues that can affect the

organization.

2) The disseminator transmits information internally that is obtained from either internal or

external sources.

3) The spokesperson transmits information about the organization to outsiders.

c. Decisional roles involve making significant decisions that affect the organization.

1) The entrepreneur acts as an initiator, designer, and encourager of change and innovation.

2) The disturbance handler takes corrective action when the organization faces important,

unexpected difficulties.

3) The resource allocator distributes resources of all types, including time, funding, equipment,

and human resources.

4) The negotiator represents the organization in major negotiations affecting the manager’s areas

of responsibility